Quality, Price and Confidentiality?
How can I be sure that your Interpreters are of the highest quality?
How do you price your work?
How do you ensure confidentiality of information that is interpreted?
I want to learn more about the interpretation process?
Who will manage my business at Language Marketplace?
How do you select Interpreters for my interaction or Conference?
You are working on my project and I need for someone to call me right away?
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How can I be sure that your Interpreters are of the highest quality?
The Language Marketplace is committed to providing its clients with the highest quality Interpretation services by ensuring all interpreters are professionally qualified linguists. We focus on mother-tongue language abilities, while the overall process is continuously assessed and monitored by our staff and by external moderators using feedback forms where applicable. Language professionalism and adherence to a strict Code of Ethics, including impartiality is the cornerstone of Interpretation services.
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How do you price your work?
Language Marketplace uses a combination
of in-house and freelance interpreters.
Pricing for either is based upon a
low hourly rate for all languages - well over 140
languages! Certain
types of interactions require specialized interpreters
- Simultaneous
Conference Interpreters are priced
on a quote basis. As
you'll find out very quickly,
our prices are the best in the industry - guaranteed!
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How do you ensure confidentiality of information that is interpreted?
All Language Marketplace interpreters abide by
a Professional Code of Ethics set by professional
associations around the world. This implies full
confidentiality and non-disclosure of clients'
information. A copy of our Code of Ethics is available
upon request.
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Who will manage my business at Language Marketplace?
We will assign a Coordinator to your account once we start working
with you. This person will be your contact
regarding any future requirements as well. You will always
be able to contact your Account Coordinator with
any questions that you may have.
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How do you select Interpreters for my interaction or Conference?
All our language professionals are certified,
accredited, and/or hold linguistic
degrees. When we select an Interpreter for you, we make sure that they have the language expertise as well as the in-depth technical experience to handle your unique subject matter.
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I
need to call talk with someone right away?
Should you have any problem or question
during
the interactions, please call us right away at+44
(0) 1698 826201 .
In most cases, you will need to speak with your Coordinator
who, if needed, can refer you to other departments
within our company. We are available 24 hours
a day, 7 days a week for emergency services! Just
use our paging service and we'll
return your call ASAP.
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